Privacy policy
Privacy Policy
Last updated: 02/09/2026
This Privacy Policy explains how North Duo Oy, operating under the Furatek brand (“we”, “us”, “our”), collects, uses, and protects your personal information when you visit our website, make a purchase, or otherwise use our services.
Furatek operates this online store and related digital services (“Services”) to provide a smooth and secure shopping experience. Our store is hosted on Shopify, which enables us to process payments, manage orders, and handle customer communications.
By using our Services, you agree to this Privacy Policy and the processing of your personal data as described below.
Information We Collect
“Personal information” refers to any data that can identify you directly or indirectly.
Depending on how you use our Services, we may collect:
Contact Information
Name, billing and shipping address, phone number, email address
Payment Information
Transaction details and payment confirmations
(Note: Payment card information is securely processed by third-party payment providers.)
Account Information
Username, password, and preferences (if you create an account)
Order Information
Products viewed, added to cart, purchased, or returned
Communications
Customer service messages, feedback, and support requests
Device & Usage Information
Browser type, IP address, and website interaction data
How We Collect Information
We collect personal data from:
You directly
When you place an order, create an account, or contact support
Automatically
Through cookies and similar technologies when you browse our website
Service providers
Such as payment processors, logistics partners, and IT providers
Partners
For example, during marketing campaigns or collaborations
How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Manage payments and deliveries
- Communicate order updates and respond to inquiries
- Improve website performance and user experience
- Prevent fraud and ensure security
- Comply with legal and accounting obligations
We do not sell or rent your personal information to third parties.
Sharing of Information
We may share personal data only when necessary, including with:
- Shopify for store hosting and payment processing
- Trusted service providers (payments, shipping, website maintenance)
- Authorities when required by law
- In connection with business transfers (e.g., merger or acquisition)
All partners are required to handle data securely and in compliance with applicable laws.
Third-Party Websites
Our website may contain links to external websites we do not control.
We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal data.
Children’s Privacy
Our Services are not intended for individuals under 18, and we do not knowingly collect personal data from minors.
If you believe a minor has provided us with information, please contact us and we will remove it promptly.
Data Security & Retention
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure.
We retain personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal obligations
- Resolve disputes
Your Rights
Depending on your location, including under laws such as the GDPR, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (if applicable)
To exercise your rights, contact us using the details below. We may request identity verification before processing requests.
International Data Transfers
Your information may be transferred and stored outside your country if necessary to provide our Services.
We ensure appropriate safeguards are in place to protect your data.
Changes to This Policy
We may update this Privacy Policy from time to time due to changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised date.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
North Duo Oy (Furatek)
Rauvolantie 23
Finland
Email: support@furatek.com